On-Demand, In-Demand Round Table

Uber and Lyft and talent brokers like oDesk and Elance and other companies in the on-demand economy have been changing the nature of work.

For information technology and information management professionals, the question is no longer “How will this affect my career in 10 years?” but “How can I take advantage of On-Demand and ‘Gig’ work today?” and “How can I become a successful On-Demander?”

Please join us and our well-accomplished panel of entrepreneurs/business leaders to explore and learn characteristics and skills to become part of the on-demand workforce.

When:              Thursday, February 11, 2016 5:00 PM – 7:00 PM
Where:             Opodz


Matthew Moran is the founder of Pulse Infomatics – a software development company, the author of Building Your IT Career (published by Pearson Technology) – and numerous articles, and a performing songwriter.

You can find out more at the following links:




Ash Kumra – Entrepreneur, Author, Public Speaker and Talk-show Host

Ken Walker – Senior Vice President at 120VC


How IEUA is making changes from “That’s how it’s always been done!” 
Wednesday, November 18, 2015

This one is 200x200 use as featured image for posting to social networking



Inland Empire Utility Agency
6075 Kimball Avenue
Building B – Event Room
Chino, CA 91708


10:00 – 10:30    Registration
10:30 – 10:45     Welcome Remarks, Sponsor Introductions
10:45 – 11:30      Speaker 1 –How California’s drought is affecting IEUA and its customers

Michelle O’Brien, External Affairs Specialist

11:30 – 12:15       Lunch
12:15 – 1:00         Speaker 2 –IEUA’s ECM Next Generation Challenge: Moving away from “That’s how it’s always been done” thinking!

Kanes Pantayatiwong, Manager of IEUA Business Information Services (BIS) department

Lauramae Recupero, Supervisor in the Business Information Services (BIS) department

After 20 years, The Inland Empire Utilities Agency (IEUA) is planning to replace its legacy Records Management System. But before focusing on the new ‘technology’ part of the equation, the Agency is striving to overcome “past practices” and unravel years of “That’s how it’s always been done” thinking. In February 2015, IEUA engaged a consulting firm to help expose and educate all staff on records and document management concepts and practices and to develop an ECM strategy. Kanes and Lauramae will share lessons learned—including some unexpected ones—that came to light from this high-level needs assessment and ECMS strategy project.

1:00 – 1:15           Q&A Door prize, Closing Remarks
1:30—2:15           Tour: How IEUA is Preserving Potable Water for the Region’s Future

Regional Water Recycling Plant No. 5 is a state-of-the-art wastewater treatment plant. Participants will get an inside look at an essential process that helps preserve potable water for the region’s future

All persons on the tour are required to wear closed-toe shoes. No heels allowed

Attendees earn 2 professional education credits


Speaker Bios

Michelle O’Brien is an External Affairs Specialist I for the Inland Empire Utilities Agency (IEUA).  In this role, she serves as a community outreach liaison in educating the public about IEUA’s services and important topics such as California’s historic drought.  Michelle also leads educational tours of IEUA’s Regional Wastewater Treatment Plant No. 5 and Chino Creek Wetlands & Educational Park; and is the primary contact for IEUA’s Automatic Water Softener Removal Rebate program. Prior to joining IEUA, Michelle served as Communications Manager and Director of Marketing for a world-wide civil engineer company.

Kanes Pantayatiwong, As the manager of Business Information Services (BIS) department, Kanes is responsible for providing support for enterprise systems (e.g., SAP, GIS, records management, etc.) at IEUA. With 15 years of experience in the technologies and the utility sectors, he started his career in the world of GIS and became part of the SAP implementation team in 2006. He previously managed the successful SAP Human Capital Management (HCM) and Payroll implementation in 2013 and the cloud-based GIS deployment in 2014. Today, his team is focused on continuous improvements through system enhancements/replacements and process change.

Lauramae Recupero, Lauramae is a supervisor in the Business Information Services (BIS) department, where she focuses on the integration between people, process, and technology.  Lauramae began work at the Agency in 2004 as a supervisor for engineering administration.  She implemented the Agency’s Primavera scheduling software, the Electronic Library, and was a team member for the SAP implementation focusing on project systems.  After transferring to Business Information Services in 2013, Lauramae assisted with the development of the Agency’s Strategic Plan, served as the project manager for the development of the ECMS Strategic Plan and is a lead Lean process improvement implementer for the Agency.

September 17, 2015 – Thirsty Thursday!

AIIM LA chapter hosted a drink on Thursday, September 17th, to quench your thirst.

Admission included the following:

Complimentary appetizers
One free drink
No-Host bar
Sparkling conversation
The AIIM GLA Chapter Board has planned the 2015-2016 year, and we would like to share what we have planned. Please join the chapter board members and colleagues in the information-management profession for some fun and informal networking.


Thursday, September 17, 2015
4:30 PM – 6:30 PM


Karl Strauss Brewing Company
901A S Coast Dr
Costa Mesa, California

May 12, 2015

Thirsty Tuesday!

Hosted by AIIM Greater Los Angeles Chapter
Tuesday, May 12, 2015 – 4:00 PM – 6:30 PM

3005 Old Ranch Parkway
Seal Beach, CA 90740

The AIIM GLA Chapter Board is beginning to plan the 2015-2016 year and we would like your input. Are you interested in becoming a board member or event speaker? What topics would you like to learn about at next year’s event? Please join the Chapter Board Members and colleagues in the information management profession for some fun and informal networking.

AIIM Conference 2015, 3/18/15 – 3/20/15

Manchester Grand Hyatt, San Diego, CA

February 19, 2015

How to keep your information management skills current and competitive in this ever-changing industry.


Keeping your Information Management Skills Current and Competitive
Co-sponsored by AIIM GLA and ARMA OC Chapter

Presentations will cover:

• AIIM and ARMA Training Courses
• What companies and hiring managers are looking for when hiring information governance/RIM professionals and the value of a certification in the hiring process
• How the certifications are perceived in the market and how this affects compensation for a position
• How best to market your certification to ensure it gets noticed on the resume
• AIIM and ARMA provide training to information management professionals that help you master key concepts and skills and keep you current and competitive. Both professional associations offer a variety of training courses.

Link to Presentations:



Thursday, February 19, 2014
11:00 AM to 2:30 PM


Old Ranch Country Club
3901 Lampson Ave
Seal Beach, CA 90740


11:00 to 11:30 Registration
11:30 to 12:30 Lunch
11:45 to 12:00 Welcome Remarks
12:00 to 12:30 The value of information management certifications in the market place, IG Counsel, Katie Cyboron, Executive Director
12:30 to 12:45 Networking Break
12:45 to 1:15 AIIM Training Courses, Alix Kneifel, AIIM GLA Chapter President
1:15 to 2:00 ARMA Training Courses, Speaker TBD
2:00 to 2:15 Discussion

Speaker Bios

Katie Cyboron, Executive Director, Special Counsel Information Governance. Special Counsel Information Governance (formerly TRAK Records) is the leader in connecting employers with the information governance professionals they need to improve process, clarity, and results. Katie Cyboron has served in a Recruiting, Account Management, Business Development as well as Leadership capacity in the information governance industry for eight years. Her experience includes helping candidates effectively market themselves, and advising/supporting companies in small and large markets on identifying the appropriate resources to accomplish their information governance goals from Consultants to Contract Associates to full time Information Governance professionals.

Alix Kneifel, CIP, PMP, is the AIIM GLA Chapter President and has over 28 years of experience in information management, publishing, and human factors. Alix is the owner and principal consultant of A.Kneifel and Associates, an information management consultancy that helps organizations build solid foundations to manage, control, organize, use and find their content. Alix has consulted for government, non-profit, and Fortune 500 companies. Prior to consulting, Alix was employed at NASA Jet Propulsion Laboratory where she held a variety of RIM- and ECM-related positions, including manager of the Information Management Program for JPL’s Missions. Alix holds CIP, ECMM, PMP, and Taxonomy, Metadata, and SharePoint Certificates and was a SME for the development of the AIIM CIP certification.

 January 21, 2015

Global Shipping and Logistics Company

Facing the Challenge, Delivering Results

Speaker 1 – Reddy Vaddi, Implementing ECM in Shipping

How would your organization deploy a Global Electronic Content Management System Today? Explore the proper steps from approval, funding and development of a project team? What are some critical success factors? What Project Management Methodologies should be implemented? How do we categorize and develop a taxonomy? Do you need Workflow? Best Practices and Lessons Learned.Learn what challenges a Global Shipping and Logistics Company – the world’s largest imaging system – faced when deploying a global capture and ECM solution. Understand the critical factors for success that lead to the rollout of the world’s largest imaging solution.

Implementing ECM in Banking

Distributed Capture, Courier Elimination, Business Process Improvement and Use of Case Manager

Speaker 2 –  Albert Pena Jr, MUFG Union Bank, N.A., Vice President and Manager/ECM Program – Service and Delivery

Albert currently holds the position as a Vice President in the Enterprise Content Management (ECM) Program Management Office (PMO) managing Service & Delivery.  Albert is responsible for business service delivery and is the business liaison lead between Information Technology Group (ITG) and ECM PMO.  He is also a System Steward for FileNet, Business Process Management, DataCap, IBM Case Management technologies.  He is also responsible for ensuring the overall scope of projects, reviewing, testing, and implementing most of the ECM  processes surrounding the IBM/FileNet suite of products.  He is with Mitsubishi UFJ Financial Group – Union Bank (MUFG-Union Bank) for more than 30 years.

10am – 2pm on Thursday January 21st 2015 | Location: Old Ranch Country Club, 3901 Lampson Ave., Seal Beach, California 90740

This is a 2.5 CEU/PDU Event.

 November 13th 2014

Reach for the Stars and Let Your Imagination Find it’s Own Path

Has your executive team mandated a paperless office?  Is it working?  Are you able to work efficiently or is searching through shared drive after shared drive to find what you need a daily/hourly chore?

Attend this meeting to find out what a successful ECM project takes from getting the budget approval to adoption by end users.

Presentation can be downloaded from this link:

Planning an Imaging Conversion for Shared Electronic Documents

About the Speaker:

Cheryl Young has been employed over the last 30 years as a records manager, image analyst, contracts manager and project manager. Ms. Young is a Certified Document Imaging Architect+, Electronic Records Management Master, Electronic Content Management Practitioner, Certified Technical Trainer, Certified Accounts Payable Manager and Certified Information Professional; she is currently pursuing a Certified Records Manager designation from the Institute of Certified Records Managers. She earned a Bachelor of Arts in Psychology from the University of California, Riverside, and has taken graduate level courses in Business Administration, Information Systems, at California Polytechnic State University, Pomona. She has continued her education in records management through memberships in AIIM and ARMA. Cheryl is a past Chair for the ARMA International 2004 Conference in Long Beach and is past Pacific Region Manager, encompassing California, Arizona, Nevada, Utah and Hawaii. She is active in the Orange County and Greater Los Angeles Chapters of the Association (www.arma.org) and is a member of the International Organization of Financial Management, Project Management Institute and AIIM.

This was a 1 CEU/PDU event. 11am – 1am | Location: Mission Inn, Riverside CA

 October 1st, 2014

AIIM International Roadshow

Join us at the Wyndham Anaheim-Garden Grove for Information Chaos Rescue Mission

Learn practical strategies to automate your content-intensive business practices.

8am-130pm (includes lunch)


 September 17th, 2014

The Great OC-LA Meet and Greet

Join us to learn about the exciting opportunities AIIM and ARMA offer to improve your information management skills.

How do you keep your information management skills current and competitive in this ever-changing industry? Learn what training options AIIM and ARMA currently provide.

When: 10am-2pm (includes lunch) @ Maggianno’s at the Grove.

This event is provided by: AIIM Greater Los Angeles and ARMA Los Angeles Chapters. This is a 2.5 CEU/PDU event.


 May 2nd, 2014

Board Meeting – Open Elections

Friday, May 2nd AIIM GLA will have an open election for all Board positions for 2014-15 season.  The elections will be at 4PM at the Konica Minolta Offices on State College.  All interested parties are welcome to come and participate in the election process.  Afterwards the whole gang of us and our significant others are going to open the season up again, by attending an Angel Game in Anaheim.  You can walk from the Konica Minolta parking lot directly to the game.  The Angels play at 7:05 PM Texas Rangers and it will be a great game of ball followed by the Friday night fireworks at Angel Stadium.

All Board members or those running for a position will attend the game for free… but do sign up so we can get a head count.  If you wish to bring someone to the game with you they can come too, But Please have them sign-up and pay just a portion of the gate price, $35.00, AIIM will comp the balance.  Even if you run for a position, but don’t get elected you still get to go to the GAME!



April 9th, 2014

The Next Generation of Content Management

Augmented Reality!

 Come join the Los Angeles chapter of AIIM on April 9th, 2014, at the Old Ranch Country Club in Seal Beach, CA

Come join the Los Angeles chapter of AIIM on April 9th, 2014, at the Old Ranch Country Club in Seal Beach, CA, as we delve into the future of consumer advertising in a mobile world.  Asking yourself how does this affect you as a ECM professional or as a Records Manager?  Don’t be left behind – the next generation of content that we may have to manage may be versions of the truth.  Creating this infrastructure for you firm will move us from the archive layer to the active layer within our individual organizations.

Many people wish to know what the future holds.  AIIM is going to give you a glance at the future!  Don’t miss it.  Sign up early before we fill up the seats! Lunch is included.

Jennifer Richey, the founder of Gravity Jack, and Allen Cass from Konica Minolta, will speak on the present and coming state of augmented reality and how the technology will revolutionize analytics, consumer engagement and ROI in every major market including advertising, commerce, healthcare and more.

This event will run from 10 am-3 pm with the schedule as follows:

10:00 am: Registration
10:30 am: Call to Order
11:00 am: Jennifer Richey, Founder of Gravity Jack
12:00 pm: Lunch
1:00 pm:   Allen Cass, from Konica Minolta

About Gravity Jack:

Gravity Jack is a custom software design and development agency based out of Liberty Lake, WA. Founded in 2009, Gravity Jack’s team works to create mobile apps, custom augmented reality and digital campaigns that re-imagine and redesign what technology is capable of. Learn more at gravityjack.com.

About Konica Minolta:

Konica Minolta is the provider of IT services and content management systems worldwide.  The company is moving from its traditional past into new content management offerings.  One of the incubating technologies is Augmented Reality and we hope to tell you about some of the projects we are working on that may rock your world.

About the Speakers:

Jennifer is a SoCal native, transplanted to the Great Northwest. She has been in the technology sector since leaving Gonzaga University in 2002 as CFO of Tometa Software which was acquired in 2007. She took on the same role at PlayXpert, a gaming company. In 2009 she started her current venture, Gravity Jack where she serves as the face and lead evangelist.

Jennifer is a mother of four, an avid and dedicated athlete and fitness model. She summarizes her life and skill set as “Adventure and Design” and drives the Gravity Jack team along that belief.


 February 19th, 2014

Assessments: A “Toolkit”

for Understanding Your

Information Management Environment

With Alix Kneifel of A.Kneifel & Associates

Join Alix and the Los Angeles chapter of AIIM for a presentation on organizational clarity and understanding the digital environment at the San Antonio Winery.

Assessments help organizations clarify a condition, benchmark a state, connect the dots, and create common mental models.  Many types of assessments exist, including some that focus on defining a strategy, designing a specific solution or understanding user needs. In this session, we will explore types of assessments, when to use assessments, what assessments have in common, and how to prepare for conducting or participating in an one.

Alix Kneifel is principal of A.Kneifel and Associates, an information management consultancy. She has over 20 years’ experience designing actionable solutions for solving a broad range of information management issues that span RIM and ECM. Alix helps organizations build solid foundations to manage, control, govern and find their content, and has worked with government, non-profit, and Fortune 1000 organizations spanning strategy to implementation. Prior to consulting, Alix worked at NASA Jet Propulsion Laboratory and was one of the pioneers in developing an information management program into a critical value-added role for the organization. Some of the evaluation methods she uses include: ethnography, participative inquiry, heuristics, user, task and usability analysis. She holds a Master’s in Design from the University of London, a Bachelor’s in Communication, and PMP, CIP and ECMM certifications. Alix was a SME for the development of the AIIM CIP.

11:00 am  Check In, Get Your Lunch

11:30 am-1pm  Opening remarks, presentation, Q&A

San Antonio Winery
737 Lamar Street
Los Angeles, CA


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